Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

We offer Royal Mail and Courier Services throughout the UK.  Full details of shipping costs can be found on our SHIPPING PAGE

Which payment methods are accepted in the Online Shop?

We accept all major debit and credit cards through our secure SagePay payment gateway.

How long will delivery take?

We aim to deliver your purchases in 2-3 working days, however this may vary depending on postcode and availability from the manufacturer.

How secure is shopping in the Online Shop? Is my data protected?

Our entire site uses SSL encryption, meaning all data transmitted from you to us is secure. All of our payment processing is done by Sagepay using  secure servers. We never store your card details.  This conforms with GDPR & European PCI card security.

What exactly happens after ordering?

You will receive emails from us as your order progresses through our system.  You are welcome to call us on 01995 640 302 at any time if you have any questions about your order.

Do I receive an invoice for my order?

We’ll include a VAT invoice with your order.

Our Contact Details

Telephone: 01995 640 302

Email: info@masseyparts.co.uk

Massey Parts, Clarke and Pulman, 119 Garstang Road, Claughton-on-Brock, PR4 0PH

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